Customer Help


If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

What is Swimbarre?

Swimbarre is a visionary lifestyle brand that specialises in creating sustainable and modern
styles. Our mission is to empower individuals to embrace their confidence and individuality
through thoughtfully crafted designs that embody elegance and sustainability.

What makes Swimbarre swimwear sustainable?

Swimbarre is crafted from sustainable materials, including ECONYL® regenerated
polyamide yarns sourced from discarded fishing nets and other pre and post-consumer
waste. This waste is regenerated and transformed into high-quality fabrics with no
compromise on performance or durability. We also use recycled polyester.

Why choose Swimbarre?

Swimbarre combines elegance with sustainability, offering modern and eco-friendly options
for your needs. Our pieces are designed to empower you to feel confident, beautiful, and
strong, while also making a positive impact on the planet.

How do I know what size to order?

Please view our sizing chart for our swim and activewear styles to help you find the perfect
fit. (provide link)

How does made to order work?

Sustainability is at the core ethos of Swimbarre so we are now offering a made to order
service to only produce what is required and reduce our environmental impact. Please
choose your style, colour and size then place an order. Your MTO will be processed within
one week, and you will receive it to your doorstep within approximately 3 weeks.

How should I care for my Swimbarre styles?

To ensure the longevity of your Swimbarre styles, we recommend hand washing in cold
water with mild detergent and laying flat to dry. Avoiding harsh chemicals, excessive heat,
and rough surfaces will help preserve the quality.

Do you ship internationally?

Yes, we offer international shipping. Please refer to our shipping policy for more information
on shipping rates, delivery times, and eligible destinations.

What is your return policy?

We want you to be completely satisfied with your Swimbarre purchase. If for any reason you
are not satisfied with your order, we offer hassle-free returns within 30 days. Please refer to
our return and exchange policy (Provide link) for detailed instructions on how to initiate a
return. Made To Order styles offer an exchange only within 30 days.
To be eligible for a return, your item must be in the same condition that you received it,
unworn or unused, with tags, and in its original packaging. Hygiene stickers must be in place
on swim bottoms. You’ll also need the receipt or proof of purchase.

How can I contact Swimbarre customer service?

If you have any questions, concerns, or feedback, our customer service team is here to help.
You can reach us via email at … or through our contact form on the website. (add link) We
strive to respond to all inquiries promptly and provide the assistance you need.

Get in touch

Have questions about your order, or a general enquiry?